1. INFORMATION WE COLLECT

When using our website or services, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Date of birth
• Health and fitness related information (such as training goals, weight, height, wellness preferences)
• Membership or booking details
• Payment information for memberships, classes, or services

DATA USAGE:

We may also automatically collect information about how our website is accessed and used. This may include:

• Internet Protocol (IP) address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Device information
• Other diagnostic and analytics data

This information helps us improve the performance and experience of our website.

2. HOW WE USE YOUR INFORMATION

LIV Wellness may use the information we collect for the following purposes:

• To provide and maintain our website and services
• To process bookings, memberships, and purchases
• To communicate with you regarding services, updates, and promotions
• To provide customer support
• To improve our website functionality and user experience
• To monitor usage trends and analytics
• To detect and prevent technical issues or misuse

3. HOW WE STORE & PROTECT YOUR INFORMATION

We take the security of your personal information seriously and implement a variety of industry standard security measures to protect your data.

Sensitive information such as payment details is transmitted using secure encryption technologies. Access to personal data is restricted to authorized personnel who require the information to perform their job responsibilities.

While we take reasonable precautions, no system can guarantee absolute security of data transmitted online.

4. SHARING OF PERSONAL INFORMATION

LIV Wellness does not sell or trade your personal information.

We may share information with trusted third party service providers that assist us in operating our business, including:

• Payment processors
• Booking or scheduling platforms
• Marketing and communication platforms
• Website analytics providers

These providers are required to maintain the confidentiality and security of your information.

5. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience and analyze site performance.

Cookies are small data files stored on your device that help us understand user behavior and optimize website functionality. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly if cookies are disabled.

6. YOUR PRIVACY RIGHTS

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your personal data
• Object to or restrict certain types of data processing
• Request transfer of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at aloha@livmaui.com

7. THIRD PARTY LINKS

Our website may contain links to third party websites, including partners or service providers. These websites operate independently and have their own privacy policies.

LIV Wellness is not responsible for the privacy practices or content of external websites.

8. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements.

When updates are made, the revised Privacy Policy will be posted on this page with an updated effective date.

9. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

LIV Wellness
2580 Kekaa Dr Unit A,
Lahaina, HI 96761
Email: aloha@livmaui.com